Leadership Competency
Trust – You Know It When You Feel It
In answer to the question, “what is trust?”, this is a quote by Jack Welch, former CEO of General Electric, “[Y]ou know it when you feel it.”
When I read this in Speed of Trust, I immediately could relate. There is this rumbling, anxious feeling when no trust is present. I hesitate. There is a open, connected feeling when trust is present. I share. Over the last few months, probably as a result of the experiences I had at the organization which virtually crumbled in front of my eyes, I have had a keen interest in trust and its impact. Looking at myself, others and organizations, I have been listening, reading and discussing this topic of trust. Even last Sunday at church, the message was about trust.
Learning how to create trust in a low trust world, as Stephen M.R. Covey speaks about, will help us navigate with more confidence and will make an enormous difference in both our personal and professional life.
Trust – #1 Competency Needed By Leaders Today
In a recent presentation I attended by Stephen M. R. Covey, author of Speed of Trust, he shared the three reasons why trust is is the #1 leadership competency needed by leaders today:
1) Trust is the currency of today’s collaborative, global economy much like money fuels the economy. Trust fuels connectedness and is vital to the leaders who are playing in the global markets. Covey shared that 1000 people participating in a global conference were asked to identify the biggest challenge the world faced. The #2 most common challenge identified was the global financial crisis and the #1 challenge the world faced was a crisis of trust and confidence.
